Return or Exchange an item
If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition within 14 working days of receipt. We will issue a full refund (Delivery Excluded) on receipt, or exchange the item for a different size / colour if preferred.
Please note: You have 14 days from receipt of the item to return it to us. The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility unless the item is faulty or you have received an incorrect order. Please email us at firstname.lastname@example.org and we will arrange pick up.
Before you send back your return please ensure the following:
Please ensure you include order form in package so we can trace your order.
We recommend you use a postal service that insures you for the value of the goods you are returning. Please send your returns to: